Shipping policy
Shipping Within the UK
- All shipping costs are calculated at checkout based on your delivery address and chosen method.
- Standard delivery within the UK typically takes 3–5 working days.
- Expedited delivery options are available at checkout for an additional fee.
Worldwide Shipping
- We ship worldwide.
- International shipping costs are calculated at checkout based on your location and selected delivery method.
- Delivery times vary by destination, typically ranging from 7–15 working days.
- Additional customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
Order Processing & Tracking
- Orders are processed within 1–2 working days (excluding weekends and public holidays).
- Once your order ships, you will receive a tracking number via email to monitor your delivery.
Lost or Delayed Packages
- If your order is delayed beyond the estimated timeframe, please contact us at support@aylalondon.com
- Please note that we are not responsible for delays caused by couriers, strikes, weather conditions, customs clearance, or other unforeseen circumstances.
For any questions or support, please email us at support@aylalondon.com